Service to Our Clients

Commitment to Customer Service excellence
We recognize the important roll our equipment plays to your production. Therefore we are committed to provide the highest quality equipment that is backed up with the finest customer service available.

Our team of highly experienced field-service technicians provide the following expert services:

• Installation supervision – expert knowledge reduces installation time and effort
• Start-up Service – factory trained to optimize the equipment from the beginning
• Training – your trained staff will feel confident in the equipment operation
• Calibration – accurate and reliable instrumentation
• Validation – let the experts on the equipment reduce your validation time
• Trouble-shooting – over the phone or on-site to solve any service issue
• Preventative Maintenance – Keep your equipment running and reduce downtime
• Emergency Service – available around the clock 7-days a week
  

We maintain a large supply of parts at our facility and throughout our manufacturing sites for expert replacement and fast delivery.
Prometco-BMT and our partners provide professional diverse technical capabilities and skills and are committed to provide fast, friendly world-class support to your organization.